How can we help?

Open Saava, tap the AI tab, and describe where you want to go. Saava will ask a few quick questions — dates, travelers, budget — and then build your trip. You can also tap the + button from the Trips tab to start manually.

Open the trip, then tap the group icon at the top. You can share a link directly — anyone with the link can join the trip chat and view the itinerary.

Yes — Saava is free to download and use. Saava Plus is an optional subscription that unlocks unlimited AI messages and early access to new features.

Saava Plus is billed through the App Store. To cancel, open Settings on your iPhone, tap your name, then Subscriptions. Find Saava and tap Cancel Subscription.

This can happen if there's a sync delay. Try opening Saava, going to Settings, and tapping Restore Purchases. If the issue persists, email us at support@saava.app and we'll sort it out quickly.

Open Saava, go to Settings, and scroll to the bottom — you'll find a Delete Account option. This permanently removes your account and all trip data.

Check your internet connection first. If you're on Saava's free tier, there's a message limit per day — upgrading to Saava Plus removes that limit. If it still seems broken, restart the app or email us.

Saava requires iOS 17 or later. It's optimized for iPhone — iPad support is coming in a future update.